Training Course Terms and Conditions


Booking and Course Fee

Once you have booked a course, with us you have a 14-day cooling off period during which time you have the right to cancel your course. If you decide to cancel your course during this period, you must advise us in writing either by post or email no later than 14 days after the booking was made. You will then be entitled to a full refund of the fees paid less any amounts for services or goods already provided.

If you make a booking where the course starts less than 14 days after the booking is made, then under these terms and conditions you will fully agree that you waive your rights to any refunds should you then cancel or withdraw from the course. You will also fully agree to pay the cancellation charges as itemised in these terms and conditions below, at the time of your cancellation.

Booking fees are non-refundable unless written cancellation of the booking is received within the cooling off period as stated in item above but, not in the event where the course starts within 14 days of the date that the booking.

After 14 day Cooling off period

If you wish to cancel after the fourteenth day of the cooling off period, you will incur the following charges:

  • 30 Days prior to the course start date – the deposit paid for the course
  • 15 to 29 Days prior to the course start date – 50% of the full course fee
  • 14 Days or less prior to the course start date – 100% of the full course fee

Any course fees that are provided, can be subject to change at any time.

Payments can be made by cash, credit card, debit card, BACS or PayPal.

Once you have paid your deposit, you will receive an initial confirmation email for your booking, which will include details relating to the course attendance and the final balance payment that needs to be paid 14 days prior the course start date.

If you make a booking where a course commences less than 14 days from the booking, the full course payment will be required.

Failure to pay the balance of the course by the requested date this will result in your course place being re-opened and loss of your course place and you will forfeit your booking fee.

Courses which are of 3 months or more in duration, may be offered the opportunity to pay course fees by instalments. All course fees that are payable by instalments, must adhere to the instalment schedule.

In the event of having to withdraw from a course once you have started your tuition, any outstanding fees must be paid in full at the time of the students’ withdrawal.

Any payments due which become in arrears by 10 days or more will result in termination until all outstanding monies have been paid.

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